The rapid advancement of new technology being introduced into the workplace is affording new opportunities to the enterprise in terms of service delivery, operational efficiency and collaboration driven by enhanced levels of connectivity.
As a result, when it comes to corporate real estate decisions the Chief Information Officer (CIO) now plays a vital role in the corporate real estate (CRE) planning process across multiple fronts including site/facility selection, space design, FF&E and the cost structure of IT in occupancy cost evaluation.
While I.T. has always played a role in preparing a space for occupancy with the exception of companies with mission-critical technology infrastructure requirements it was an after the fact event once the space and facility had been selected. Basically their job was to wire the space.
Today technology touches almost every aspect of the CRE decision making process as it plays a critical role in where and how real estate supports the enterprise. Whether a company is in expansion mode or in the midst of streamlining operations, technology is a key component of business strategies and overall real estate decisions.
CRE Service Providers Must Expand their Expertise
When I broke into the business beyond market knowledge, financial acumen was a required skill as we had to be proficient in terms of speaking in the CFO’s language. Over time as the discipline evolved tenant representatives sharpened their knowledge in space planning and construction and assumed the role of transaction and process managers over the entire space acquisition process through delivery. Today the rapid advancement of technology requires new expertise in a whole new discipline. Knowing how much it costs to wire a space is now irrelevant.
Students of the Workplace
The tenant rep that does not stay current with the latest technology trends as it relates to the enterprise will be at a severe disadvantage. The advent of cloud computing alone touches every aspect of the real estate decision process from where you locate employees, how often they are there, what devices they use to do their jobs and how it impacts space allocation. Service providers who specialize in working with corporate users must become students of the workplace. You befriended the CFO a long time ago. Now, it’s time to include the CIO.
As depicted in the infographic below, the role of the CIO is to support the increase of productivity in the enterprise while at the same time reduce costs. Does this sound familiar?
Source: Wikibon Blog