Stuff Gets Done on the Back of a Napkin

by CoyDavidson on March 1, 2012

Technology Can’t Replace “Face to Face”

I was reading a great article in Inc. Magazine titled, “5 Reasons You Need to Meet in Person  and the article points out that most business conversations are focused on solving a problem quickly and efficiently, while business relationships are built when people take the time to share and learn more about each other.

Thinking about this it occurred to me the ideas and recommendations that I make to my clients that are the most valuable or an idea for a great new initiative with a colleague almost always occur in a face-to-face communication scenario.

Context is Important

Today, collaboration is a popular business buzzword and much is made about advances in technology and communications and how it enhances collaboration in the enterprise. One of my favorite quotes comes from a Herman Miller Whitepaper, “The intimacy and trust that are developed through face-to-face meetings are especially critical to the transfer of tacit knowledge, or knowledge that is difficult to articulate.”

The great problem solvers understand that face time with the client is critical because context is important. I am as much of an early tech adopter as anyone in my industry, but technology is about efficiency not enhancing problem solving skills or developing a culture of collaboration. I may be able to communicate with anyone, anywhere, anytime, but stuff still gets done on the back of a napkin over a cup of coffee.

Previous post:

Next post:


Disclaimer: All blog entries on this site are the opinion of the author and not those of either Colliers International - Houston or Colliers International (collectively, "Colliers"). Colliers neither endorses, sponsors nor necessary shares the opinions of the author, regardless of whether any blog is posted by any employee, officer, agent, or representative of Colliers. Colliers has not authorized or verified any statement of fact made in a blog, and any such statement does not constitute a statement of fact by Colliers. Colliers is not responsible for the monitoring or filtering of any blog, nor does Colliers claim ownership or control over any blog content.